Policies
Editorial, content, and operational policies of AiralSimHub
1. Editorial Independence
AiralSimHub operates as an independent editorial resource. We accept no payment for coverage and receive no compensation from Airalo or any eSIM provider. Our content reflects genuine assessment based on testing and published documentation.
2. Content Accuracy
We review content at least quarterly and update immediately when significant changes occur. eSIM plan details, pricing, and coverage change frequently — always verify on Airalo's platform before purchasing. Report errors to [email protected].
3. Refund Policy (Airalo Plans)
| Situation | Refund | Process |
|---|---|---|
| QR code not yet scanned | Eligible | Contact Airalo within 30 days |
| Installed, not yet used | Case by case | Contact Airalo support |
| Partially used | Not eligible | No refund |
| Technical activation failure | Eligible | Contact Airalo with evidence |
| Change of travel plans | Not eligible | Non-refundable |
| Device incompatibility | Case by case | Airalo may offer credit |
4. Privacy Summary
We collect minimal data. See Privacy Policy for full details. We use localStorage for cookie consent only; no analytics or tracking scripts.
5. Complaints
Content complaints: [email protected]. Response within 10 business days. Airalo disputes: contact Airalo directly.
6. Limitation of Liability
Information on airalsim.site is for general guidance only. AiralSimHub accepts no liability for losses from reliance on our content, including purchasing decisions, connectivity failures, or billing disputes with Airalo.
Last revised: January 2025